Pre-order items will be shipped after their official release date. If your order includes both pre-order and in-stock items, they may be shipped together once the pre-order item becomes available.

Please note that release dates are subject to change due to manufacturer schedules.

While we make every effort to fulfill all pre-orders, availability is not guaranteed. Due to limited production or manufacturer allocation, quantities may be reduced or orders may be partially fulfilled. By placing a pre-order, you acknowledge and accept these conditions.

Orders are usually processed within 1–5 business days.
Large orders may require additional processing time.
Pre-order items ship after stock arrives.
Please note that we cannot ship on weekends or Japanese public holidays as shipping carriers do not operate on these days.

We ship worldwide from Japan.
FedEx, EMS, UPS and other reliable carriers are used.
All orders are packed carefully before shipment.

Shipping costs are calculated at checkout based on the destination, package weight, and selected shipping method.

We always strive to provide the most reliable and cost-effective shipping options available.

Additional shipping fees may apply for remote locations. This particularly applies to customers in Australia, Canada, and Southeast Asia. Any additional charges will be communicated before shipping.

Import duties, taxes, VAT, customs fees, and other charges imposed by your country are the responsibility of the customer.

These charges are not included in the product price or shipping cost unless otherwise stated.

Please check your local customs regulations before placing an order.

Please ensure that your shipping address is complete and accurate before submitting your order.

We are not responsible for delays or delivery issues caused by incorrect or incomplete address information.

If you need to update your address, please contact us as soon as possible.

Tracking information will be provided once your order has been shipped.

You will receive a shipping confirmation email containing your tracking number.

Please allow some time for tracking information to become active after shipment.