Shipping policy

Pre-order items
Regarding pre-order items, we cannot guarantee your order. Please understand that the ordered quantity may be reduced due to manufacturer shortages before making your purchase.

Shipping Information
We ship all orders from Japan using reliable international carriers including EMS, FedEx, or UPS. Each package is sent with a tracking number so you can monitor your order's progress with confidence.

Processing Times
Please note that we cannot ship on weekends or Japanese public holidays as shipping carriers do not operate on these days.

Shipping Rates
Shipping costs are calculated based on weight, dimensions, and destination. Exact shipping costs will be displayed at checkout.

Remote Locations
Additional shipping fees may apply for remote locations. This particularly applies to customers in Australia, Canada, and Southeast Asia. Any additional charges will be communicated before shipping.

International Duties and Taxes
All customs duties and taxes imposed by your country at the time of delivery are the responsibility of the customer and are not included in our shipping fees.

Delivery Address
Please ensure your shipping address is correct at checkout. We cannot reship to corrected addresses if the original address provided was incorrect.
If a package is returned to us because it could not be delivered, we reserve the right to refuse future business with the customer.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking information.